Those of you who know me, know I’m a huge fan of method products. Actually we use them almost exclusively at home. They’re environmentally friendly, don’t contain any of the harmful and poisonous chemicals that most household cleaners use, and they smell great.

Recently we purchased the new omop and the handle broke shortly after we began using it. I searched the FAQs on their site and found one related directly to this problem. I contacted method and the next day I’m getting a coupon for a replacement.

It’s not every day that a company not only makes great products but also has outstanding customer service. Even though their products are priced at a premium, they’re well worth it.